Clarify Your Marketing Efforts

We must manage so many things as a small business owner – inventory, people, accounts, sales, and of course, marketing.

Too often, we get bogged down in thinking we have to cover all the bases, stretch our marketing budget and time across all the avenues. We build a presence on Facebook, Twitter, Pinterest, LinkedIn. We buy ad space and send out flyers through our local Chamber of Commerce. We generate e-newsletters, press releases, blog posts. And in the end, we are exhausted emotionally, physically and financially by trying to do it all, and do it everywhere.

It’s time to stop doing it all and start doing it smart.

Three steps to defining a framework for your marketing efforts:

  1. What is your intent?  Go beyond a sales goal – “I want to make money” is not enough. Is your intent to motivate people to a specific action? To educate, influence, or entertain them? Why do you do what you do? My intent in promoting The Write Concept is to help business owners and nonprofits develop marketing communications that are clear, concise, and motivating – to move minds with “words that matter.”
  2. Define your own results.  What do you really want from any particular activity?  Again, if it is “to sell stuff,” you are selling yourself short.  You may determine that reaching a “friend” list of 5,000 on your Facebook page is a worthy result. One of mine is to increasing my blog subscribers by 5% each month. Define a result you wish to achieve – a small step towards a bigger goal. Pick ONE social media outlet to start, and focus your energies there. You can expand to others as the results prove appropriate.
  3. Build your strategy. Look at your intent and the result you wish to achieve, and determine what steps will get you there. For me, a first step is being consistent in writing blog posts that matter – blog posts that help people be better in their communications. Tied in with that is making sure I am consistent in posting links to the posts on the social media outlets of my choice – Facebook, Twitter, LinkedIn.

It boils down to this: decide on a purpose, the results that will show you your efforts are “working,” and the steps you will take to make it happen. Then get out there and do it.

 

The Changing Face of Marketing Options for Small Business

Stick around long enough and you begin to see patterns in everything, particularly in the changing face of marketing options for small business.

In his book Youtility, author Jay Baer speaks of the long-time marketing strategy called Top of Mind Awareness, or TOMA.  “When America had three major TV networks, it was easy to reach people with a single commercial,” Baer states.

The Media Challenge

But the TV market has changed, as stats from Baer’s book show. Consider the #1 TV shows over the last 4 decades, and the percentage of American households with TVs that tuned in:

1977: Happy Days (31.5%)
1987: The Cosby Show (27.8%)
1997: Seinfeld (21.7%)
2007: American Idol (16.1%)
2011: Sunday Night Football (12.9%)

The interesting thing in these numbers is not which show is #1 in any given decade, but the slow decline in the number of people “tuned in” to the #1 show. It’s not that we are no longer watching TV. We are, in fact, watching more TV than ever – but over hundreds of channels, and often viewing more than one screen at a time.  That makes it harder than ever to gain attention – and as Baer says, “You can’t promote to people you can’t find.”

The Solution

Throughout his book, Baer stresses the solution to the fractured media landscape and ultra-short attention span of entire generations is Youtility: Massively useful information, provided for free, that creates long term trust and kinship between your company and your customers.

The strongest points, in my view, are these:

  • If you sell something, you make a customer today. If you help someone, you may create a customer for life.
  • You have to understand what your prospective customers need to make better decisions, and how you can improve their lives by providing it.
  • Use Social Media to promote your useful information first, and your company second.

And the most important point:

Being useful must be part of your company DNA.

 

3 Simple Tips for Effective Online Marketing

Effecting marketing generates momentum, right?

It generates buzz, builds your online friends, Twitter followers, the number of folks who “Like” your Facebook Page, and, eventually, fills your pipeline and bank account.

And, it’s a circle game. As you create and refine your marketing plans, keep these three things in mind:

The 80/20 rule: 80% of your Tweets and FB posts should be informative or educational material your prospects and clients really want to read. Only 20% should be “promo” material for your goods or services.

If you are posting the same info multiple times over several days (such as an event notice), change up the title or lead-in material.

The Momentum generated by Marketing should ALWAYS come back to YOU—that is, to your main website, blog, email, or some other “call to action” location.

Not sure how to generate Momentum for your business? Contact Us.